Privacy Policy

The controller in the sense of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Mirsada Oliveira

Your Rights as a Data Subject

You can exercise the following rights at any time using the contact details of our data protection officer:

• Information about your data stored by us and its processing (Art. 15 GDPR),
• Correction of inaccurate personal data (Art. 16 GDPR),
• Deletion of your data stored by us (Art. 17 GDPR),
• Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
• Objection to the processing of your data by us (Art. 21 GDPR) and
• Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us consent, you can withdraw it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority of your federal state of residence or the authority responsible for us as the controller.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

 

Collection of General Information When Visiting Our Website

Type and Purpose of Processing:

When you access our website, i.e., if you do not register or otherwise submit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and similar.

They are processed in particular for the following purposes:

• Ensuring a smooth connection setup of the website,
• Ensuring a smooth use of our website,
• Evaluation of system security and stability as well as
• for further administrative purposes.

We do not use your data to draw conclusions about your person. Information of this kind may be statistically evaluated by us to optimize our internet presence and the technology behind it.

Legal Basis:

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website.

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage Period:

The data will be deleted as soon as they are no longer required for the purpose of collection. For data that serve to provide the website, this is generally the case when the respective session has ended.

Provision Prescribed or Required:

The provision of the aforementioned personal data is neither legally nor contractually prescribed. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services and features may not be available or may be restricted. For this reason, an objection is excluded.

 

Cookies

Type and Purpose of Processing:

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

This provides us with certain data such as IP address, browser used and operating system.

Cookies cannot be used to start programs or transfer viruses to a computer. Based on the information contained in cookies, we can facilitate your navigation and enable the correct display of our websites.

In no case will the data collected by us be passed on to third parties or a link to personal data be established without your consent.

Of course, you can generally view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how you can change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Storage Duration and Cookies Used:

Insofar as you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

30 days

Insofar as these cookies (also) may concern personal data, we inform you about this in the following sections.

You can delete individual cookies or the entire cookie inventory via your browser settings. In addition, you will receive information and instructions on how these cookies can be deleted or their storage can be blocked in advance. Depending on the provider of your browser, you will find the necessary information under the following links:

• Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
• Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
• Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
• Opera: http://www.opera.com/de/help
• Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE

 

Registration on Our Website

Type and Purpose of Processing:

When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data (e.g. telephone number and e-mail address). If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option to change or delete the data provided during registration at any time if necessary. Of course, we will also provide you with information about the personal data we store about you at any time.

Legal Basis:

The processing of the data entered during registration is based on the user's consent (Art. 6 para. 1 lit. a GDPR).

If the registration serves to fulfill a contract to which the data subject is a party or to carry out pre-contractual measures, the additional legal basis for data processing is Art. 6 para. 1 lit. b GDPR.

Recipients:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage Period:

Data will only be processed in this context as long as the corresponding consent is available. After that, they will be deleted, unless there are legal retention obligations to the contrary. To contact us in this context, please use the contact details provided at the end of this privacy policy.

Provision Prescribed or Required:

The provision of your personal data is voluntary, solely based on your consent. Without the provision of your personal data, we cannot grant you access to our offered content and services.

 

Provision of Paid Services

Type and Purpose of Processing:

To provide paid services, we request additional data, such as payment details, in order to fulfill your order.

Legal Basis:

The processing of data necessary for the conclusion of the contract is based on Art. 6 para. 1 lit. b GDPR.

Recipients:

Recipients of the data may be processors.

Storage Period:

We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision Prescribed or Required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our offered content and services.

 

Comment Function

Type and Purpose of Processing:

When users leave comments on our website, in addition to this information, the time of their creation and the username previously chosen by the website visitor are also stored. This serves our security, as we can be prosecuted for unlawful content on our website, even if it was created by users.

Legal Basis:

The processing of the data entered as a comment is carried out on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the comment function, we want to enable you to interact easily. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

Recipients:

Recipients of the data may be processors.

Storage Period:

The data will be deleted as soon as they are no longer required for the purpose of collection. This is generally the case when communication with the user has ended and the company can infer from the circumstances that the matter concerned has been conclusively clarified.

Provision Prescribed or Required:

The provision of your personal data is voluntary. Without the provision of your personal data, we cannot grant you access to our comment function.

 

Newsletter

Type and Purpose of Processing:

Your data will be used exclusively to send you the subscribed newsletter by e-mail. Your name is provided so that we can address you personally in the newsletter and, if necessary, identify you if you wish to exercise your rights as a data subject.

To receive the newsletter, it is sufficient to provide your e-mail address. When subscribing to our newsletter, the data you provide will be used exclusively for this purpose. Subscribers can also be informed by e-mail about circumstances that are relevant to the service or registration (e.g. changes to the newsletter offer or technical conditions).

For an effective registration, we need a valid e-mail address. To verify that a registration is actually made by the owner of an e-mail address, we use the "double opt-in" procedure. For this purpose, we log the order of the newsletter, the sending of a confirmation e-mail and the receipt of the requested response. No further data is collected. The data will be used exclusively for newsletter dispatch and will not be passed on to third parties.

Legal Basis:

Based on your expressly given consent (Art. 6 para. 1 lit. a GDPR), we regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

You can revoke your consent to the storage of your personal data and its use for newsletter dispatch at any time with effect for the future. A corresponding link can be found in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your revocation using the contact option provided at the end of this privacy notice.

Recipients:

Recipients of the data may be processors.

Storage Period:

The data will only be processed in this context as long as the corresponding consent is available. After that, they will be deleted.

Provision Prescribed or Required:

The provision of your personal data is voluntary, solely based on your consent. Without existing consent, we unfortunately cannot send you our newsletter.

 

Contact Form

Type and Purpose of Processing:

The data you enter will be stored for the purpose of individual communication with you. For this, a valid e-mail address and your name are required. This serves to assign the request and to subsequently answer it. The provision of further data is optional.

Legal Basis:

The processing of the data entered into the contact form is carried out on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

By providing the contact form, we want to enable you to contact us easily. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to request an offer, the processing of the data entered into the contact form takes place for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

Recipients:

Recipients of the data may be processors.

Storage Period:

Data will be deleted no later than 6 months after the request has been processed.

If a contractual relationship arises, we are subject to the statutory retention periods according to HGB and will delete your data after these periods have expired.

Provision Prescribed or Required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, e-mail address and the reason for the inquiry.

 

Use of Google Analytics

Type and Purpose of Processing:

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA (hereinafter: "Google"). Google Analytics uses "cookies," which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated by Google within member states of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The purposes of data processing are to evaluate the use of the website and to compile reports on website activities. Further related services will then be provided based on the use of the website and the internet.

Legal basis:

Data processing is based on the user's consent (Art. 6 para. 1 lit. a GDPR).

Recipient:

The recipient of the data is Google as a processor. For this purpose, we have concluded the corresponding data processing agreement with Google.

Storage duration:

The data will be deleted as soon as they are no longer required for our recording purposes.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.

Revocation of consent:

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (incl. your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. This will install an opt-out cookie on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Profiling:

With the help of the tracking tool Google Analytics, the behavior of website visitors can be evaluated and interests analyzed. For this purpose, we create a pseudonymous user profile.

 

Use of Google Maps

Type and purpose of processing:

On this website, we use the offer of Google Maps. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google"). This allows us to display interactive maps directly on the website and enable you to conveniently use the map function.

You can find more information about data processing by Google in Google's privacy policy. There, you can also change your personal privacy settings in the data protection center.

Detailed instructions on managing your own data in connection with Google products can be found here.

Legal basis:

The legal basis for the integration of Google Maps and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Recipient:

By visiting the website, Google receives information that you have accessed the corresponding subpage of our website. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account.

If you do not wish for your data to be associated with your profile on Google, you must log out of Google before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, whereby you must address Google to exercise this right.

Storage duration:

We do not collect any personal data through the integration of Google Maps.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Revocation of consent:

If you do not want Google to collect, process or use data about you via our website, you can deactivate JavaScript in your browser settings. In this case, however, you will not be able to use our website, or only to a limited extent.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.

 

Embedded YouTube videos

Type and purpose of processing:

We embed YouTube videos on some of our websites. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA (hereinafter "YouTube"). When you visit a page with the YouTube plugin, a connection to YouTube servers is established. This tells YouTube which pages you are visiting. If you are logged into your YouTube account, YouTube can associate your browsing behavior with you personally. You can prevent this by logging out of your YouTube account beforehand.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

Further information on the purpose and scope of data collection and its processing by YouTube can be found in the provider's privacy policies. There you will also receive further information on your rights in this regard and setting options for protecting your privacy (https://policies.google.com/privacy). Google processes your data in the USA and has submitted to the EU-US Privacy Shield https://www.privacyshield.gov/EU-US-Framework

Legal basis:

The legal basis for the integration of YouTube and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Recipient:

Accessing YouTube automatically triggers a connection to Google.

Storage duration and revocation of consent:

Anyone who has deactivated the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.

Further information on data protection at "YouTube" can be found in the provider's privacy policy at: https://www.google.de/intl/de/policies/privacy/

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.

 

Google AdWords

Type and purpose of processing:

Our website uses Google Conversion Tracking. The operating company of Google AdWords services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement placed by Google, Google Adwords will set a cookie on your computer. The cookie for conversion tracking is set when a user clicks on an ad placed by Google.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customer websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users.

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Recipient:

With each visit to our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not receive any information from Google by which the data subject could be identified.

Storage duration:

These cookies expire after 30 days and are not used for personal identification.

Third country transfer:

Google processes your data in the USA and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US-Framework.

Revocation of consent:

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this – for example, via browser settings that generally deactivate the automatic setting of cookies or by setting your browser to block cookies from the "googleleadservices.com" domain.

Please note that you must not delete the opt-out cookies as long as you do not want measurement data to be recorded. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.

 

Use of Google Remarketing

Type and purpose of processing:

This website uses the remarketing function of Google Inc. The operating company of Google Remarketing services is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google").

The function serves to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the browser of the website visitor, which makes it possible to recognize the visitor when they visit websites belonging to Google's advertising network. On these pages, the visitor can be presented with advertisements that relate to content that the visitor previously accessed on websites that use Google's remarketing function.

Legal basis:

The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Art. 6 para. 1 lit. a GDPR).

Recipient:

With each visit to our website, personal data, including your IP address, is transferred to Google in the USA. This personal data is stored by Google. Google may pass on this personal data collected via the technical process to third parties.

Our company does not receive any information from Google by which the data subject could be identified.

Revocation of consent:

According to Google's own statements, Google does not collect any personal data during this process. If you still do not wish to use Google's remarketing function, you can generally deactivate it by making the appropriate settings at https://support.google.com/adwordspolicy/answer/143465. Alternatively, you can deactivate the use of cookies for interest-based advertising via the advertising network initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Provision prescribed or required:

The provision of your personal data is voluntary, based solely on your consent. If you prevent access, this may lead to functional restrictions on the website.

 

SSL encryption

To protect the security of your data during transmission, we use encryption procedures (e.g. SSL) via HTTPS that correspond to the current state of the art.

 

Changes to our data protection regulations

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your renewed visit.

Questions to the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:

Mirsada Oliveira

The data protection declaration was created with the help of activeMind AG, the experts for external data protection officers (Version #2019-04-10).